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SIA TENLY Privacy Policy


Privacy policy of SIA TENLY (hereinafter - Privacy Policy) has been developed in accordance with  Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data  and the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation), the Personal Data Processing Act, other applicable privacy and data processing legislation, and this Privacy Policy.


The purpose of the privacy policy is to provide the customer with information about the purpose of personal data processing performed by SIA TENLY , legal basis, scope, potential recipients, protection principles and processing terms, rights of data subjects, as well as the identity and contact information of the manager.


The Privacy Policy applies to any processing of personal data (any activities performed with personal data, including the collection, registration, organization, storage, viewing, use, disclosure through transfer, deletion, destruction, etc.).


  1. Manager


1.1. The manager is SIA TENLY , registration no. 40203212909, legal address - Anniņmuižas bulvāris 38 k-1 - 51A, Rīga, LV-1067 (hereinafter - SIA TENLY ).

1.2. Contact information for issues related to personal data processing - e-mail address , phone - +371 22170995.


2. Personal data. Legal basis and purposes of the processing of personal data

2..1..Categories of personal data processed by SIA TENLY :

2.1.1. In order to receive the service, SIA TENLY will request and process the customer's personal data (for example, name, surname, date of birth or personal identification code, contact information, health condition). The provision of SIA TENLY services is not possible without the processing of customer data.

2.2. SIA TENLY processes the customer's personal data if any of the following legal bases for data processing exist:

2.2.1. SIA TENLY has obtained the client's consent;

2.2.2, legitimate interests of SIA TENLY ;

2.2.3. for the provision of services;

2.2.4. for the conclusion and performance of the contract;

2.2.5. compliance with regulatory enactments.

2.3. SIA TENLY legitimate interests:

2.3.1. to carry out commercial activities;

2.3.2.  provide services;

2.3.3. to check the identity of the customer before concluding the contract / starting to provide the service;

2.3.4.  to ensure the fulfillment of contractual obligations;

2.3.5.  save the customer's applications for the provision of services;

2.3.6.  to analyze SIA TENLY website operation and traffic statistics, to develop and implement their improvements;

2.3.7.  to arrange and maintain the customer database for more efficient provision and provision of services;

2.3.8.  to design and develop services, as well as to advertise their services, to promote the growth of sales;

2.3.9.  to inform customers about the progress of services and other relevant facts;

2.3.10.  improve the quality of customer service, for example by conducting customer surveys on services;

2.3.11.  make and administer payments, aadminister unsettled payments;

2.3.12.  apply to the authorities and the courts to protect its legal interests.

2.4. Purpose of personal data processing:

2.4.1. Provision of services: customer identification; if necessary, preparation and conclusion of the contract; fulfillment of contractual obligations; provision and provision of services; improvement of services, development of new services; advertising and distribution of services, promotion of services; customer service; payment administration, maintenance and improvement of the website of SIA TENLY .

2.4.2. Business planning and analytics: statistical and business analysis; business planning and accounting; conducting market and public opinion polls; preparation of reports; conducting customer surveys.

2.4.3. Other purposes: compliance with regulatory requirements; provision of information to public administration institutions and other institutions in the cases specified in regulatory enactments.


3. Transfer of personal data


3.1. SIA TENLY does not unnecessarily disclose the customer's personal data to third parties, including confidential information. Access to customer data is limited to those employees of SIA TENLY who need it for the performance of their duties.

3.2. In certain cases and in accordance with the requirements of regulatory enactments or in cases specified in the agreement, based on the customer's consent or in accordance with the legitimate interests of SIA TENLY , SIA TENLY may transfer the customer's personal data to other persons.

3.3. The customer's personal data is processed in the territory of the European Union and the European Economic Area (EU / EEA).


4. Children data processing


4.1. Data on children under the age of 18 is processed by SIA TENLY with the consent of parents or legal guardians.


5. Deadline for storing the personal data


5.1. The personal data of SIA TENLY's customers shall be kept for as long as is necessary to achieve the said purposes of processing, unless longer storage is specified or permitted by valid  laws and regulations. If the data is processed on the basis of the customer's consent, the data will be processed for as long as the customer's consent is valid and not revoked.

5.2. Upon reaching the goal, SIA TENLY will immediately delete the relevant personal data.


6. Rights of the personal data subject


6.1. The client may withdraw his/her consent to the processing of his/her personal data / personal data of his/her children at any time, however, the withdrawal of such consent by the customer will not affect the legality of processing based on this consent before its withdrawal.

6.2. In case of disagreement with the processing of your personal data / personal data of your children for advertising purposes, send a request to the email address .

6.3. Get access to your personal data/personal data of your children and obtain information about data processing.

6.4. Ask SIA TENLY to delete your personal data/personal data of your children (“be forgotten”) or restrict their processing: SIA TENLY ensures the deletion of personal data upon request (for example, if data processing is based on consent and the client withdraws it). However, this condition will not apply if the personal data that the client requests to be deleted are processed by SIA TENLY in accordance with another legal basis, for example, to ensure compliance with contractual obligations or regulations.

6.5. Request a copy of your personal data/personal data of your children in electronic format and the right to transfer this data to another manager (data portability).

6.6. Contact the State Data Inspection.


7. Cookies


7.1. SIA TENLY website  uses cookies.

7.2. Cookies are small text files that are sent to a users' device memory when they visit a website.

7.3. Users of the website are warned about the use of cookies.

7.4. The use of cookies is necessary to improve the functionality and performance of the website, to adapt it to the user's usage habits, and to obtain statistics on the activities performed by users. The user has the right to agree or not to consent to the creation, storage and processing of statistical or analytical data by manually disabling the use of the cookie handling mechanism in the browser at any time. The user may restrict or prohibit the use and storage of cookies on their devices in their web browser settings, or delete cookies that have already been stored, taking into account that if the user refuses or deletes cookies, some website functionality may be lost.

7.5. The information associated with cookies is not used to personally identify the user of the website. Cookies on the SIA TENLY website are used solely for the purpose stated in this Privacy Policy.



8. Privacy Policy Review


8.1. SIA TENLY regularly reviews and updates this Privacy Policy. The current version is published by SIA TENLY on the website The current version is valid from 19.04.2022.

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